About Associated Insurance Services
Proudly serving Alaska with steady guidance, real experience, and a long-standing commitment to our community.
For more than 33 years, Associated Insurance Services has served individuals, families, and businesses across Alaska as an independent insurance agency based in Anchorage. The agency was founded on the belief that clients deserve clear answers, multiple coverage options, and practical guidance shaped by real-world experience. Rather than representing a single carrier, our independence allows us to compare policies and structure coverage around your actual needs. That foundation of flexibility, consistency, and local knowledge continues to guide every recommendation we make today.
Associated Insurance Services was founded by R. Douglas Shaffer, whose professional path into insurance was shaped by decades of aviation and claims experience across Alaska. After beginning his insurance career in the mid-1980s and working with established agencies, he opened Associated Insurance Services in 1991 to provide personalized, independent coverage solutions. His background as an aviation claims adjuster and aircraft accident investigator brings a practical understanding of risk, underwriting, and real-world exposure. Today, he continues to lead the agency with the same steady commitment to clients that defined its beginning.
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Why Choose Us?
INDEPENDENCE
As an independent agency, we compare multiple carriers so your policy is built around your needs rather than a single company’s limitations.
Clarity
Insurance decisions should feel understandable, not overwhelming. We explain options in plain language so you know exactly what you’re choosing.
Long-Term Commitment
Many of our clients have remained with us for decades because we continue to provide consistent support as their lives and businesses evolve.
Community Commitment
As a Alaska-based agency, we're deeply rooted in our community, understanding local nuances and building lasting relationships.​
Our Team
Our team brings decades of combined experience across commercial, marine, personal, and specialty insurance. From inland marine contracts and commercial fishing vessel coverage to homeowners and auto policies, our staff understands both the complexity of Alaska industries and the everyday protection families need. Long-standing team members, including partners and producers who have been with the agency for many years, provide both front-line guidance and dependable behind-the-scenes support. Together, we work to ensure every client receives thoughtful attention, organized service, and coverage that fits their situation.
Douglas Shaffer
President
Phone: (907) 349-2229 Ext: 3
Allen Heitman
Agent
Phone: (907) 349-2229 Ext 4
Shirley Shaffer-Hurd
Vice President
Phone: (907) 349-2229 Ext: 4
John Stutts
Agent
Phone: (907) 349-2229 Ext: 2
Kelly Payne
Administrative Agent
Phone: (907) 349-2229 Ext: 5




